To help participants better prepare for the race, we have compiled the following frequently asked questions based on the topics athletes are most concerned about.
The information below is provided for reference only. Any matters not covered here, as well as any future updates or adjustments, shall be subject to the latest official announcements from the race organizing committee.
Q1: When and where will the race take place?
A:
The event will be held from October 24–25, 2026, at Shanghai Haiwan National Forest Park, Fengxian District, Shanghai.
October 23 (Friday) will be the race preparation day, during which race pack collection will be available for all categories. Except for Challenge Junior , all participants must complete race pack collection before race day. No race pack collection service will be available for the corresponding categories on race day.
October 24 (Saturday) will feature the 113KM Triathlon Professional and Age Group races.
October 25 (Sunday) will feature the 51.5KM Olympic Distance Triathlon, Half Olympic Distance Triathlon, Duathlon, and Challenge Junior.
Q2: What activities will be available on October 23 before the race?
A:
October 23 will be the official race preparation day. Athletes may visit the main venue at Shanghai Haiwan National Forest Park to complete race registration, collect race packs, visit the Expo area, and familiarize themselves with the race venue in advance.
Activities on the day will include:
Information desk services
Race equipment support
Athlete technical briefings
Swim capability testing
For 113KM Age Group athletes, technical briefings will be held in both Chinese and English:
Chinese Technical Briefing: 16:00–16:30
English Technical Briefing: 16:30–17:00
The swim capability testing session will take place from 14:30–16:00 at the swim start area.
Q3: When the “Triathlete Night” will be held? Is advance registration required?
A:
The “Triathlete Night” event will take place on October 24, 17:30–20:00, at the main venue of Shanghai Bay National Forest Park.
The event will include:
Age Group Awards Ceremony
Lucky Draw
Club Networking
Dinner
DJ performances
The evening will provide athletes, clubs, and race partners with a platform for post-race communication and interaction, celebrating the memorable moments of the triathlon experience together.
Due to limited venue capacity, participating athletes and accompanying guests are required to complete advance registration.
Details regarding registration procedures and event arrangements will be announced through official channels.
Q4: When can athletes collect their race packs?
A:
Race pack collection will be available from October 23 to October 25.
Schedule:
October 23
09:30–18:00
→ Race pack collection for all categories
October 24
09:30–17:00
→ Registration and race pack collection for Olympic Distance Triathlon and related categories
October 25
09:00–12:00
→ Race pack collection for Challenge Junior participants
Please note:
No race pack collection service will be available for Age Group athletes on race day. Athletes are advised to complete registration and race pack collection in advance.
Q5: What documents are required for race pack collection? Can someone collect the race pack on behalf of another athlete?
A:
When collecting race packs, athletes must bring:
A valid identification document used during registration
Swim qualification certification or other materials recognized by the event organizers
As race pack collection involves identity verification, confirmation of athlete eligibility, and completion of relevant procedures, proxy collection is currently not permitted in order to ensure fairness and race safety.
Q6: Will the swimming segment take place in the sea?
A:
No.
The swimming segment of this event will take place at Bainiao Lake , Shanghai Haiwan National Forest Park, Fengxian District, Shanghai, which is a closed freshwater venue.
The area is not affected by ocean tides, providing relatively stable water conditions. The water quality has been professionally tested and meets the requirements for the official race swimming venue.
Q7: Are athletes allowed to wear wetsuits during the race?
A:
Whether wetsuits will be permitted will be determined based on the actual water temperature on race day and the applicable race regulations.
Athletes are advised to prepare equipment options suitable for different water temperatures in advance. The final decision will be subject to the official pre-race announcement.
Q8: Are athletes allowed to wear headphones during the race?
A:
To ensure athletes can receive instructions from race officials and course information in a timely manner, and to guarantee race safety, athletes are advised not to wear headphones, bone-conduction headphones, or any other audio devices during the race.
Q9: What are the requirements for proof of open-water swimming ability? What should athletes do if they cannot provide proof?
A:
Participants are required to provide proof of open-water swimming ability or other swimming qualification documents recognized by the event organizers, in accordance with race requirements.
Athletes who are unable to provide the required documentation may participate in the swim capability testing arranged by the organizing committee.
The swim capability testing sessions will be held at the swim start area during the following times:
October 23: 14:30–16:00
October 24: 15:00–16:30
Specific testing requirements and on-site procedures will be subject to the official race announcements.
Q10: What time should athletes arrive at the venue on race day?
A:
Race schedules and procedures vary between different events. Athletes are advised to arrive at the venue early and allow sufficient time for:
Venue entry
Equipment inspection
Transition area preparation
Pre-race warm-up
The 113KM Triathlon on October 24 and the 51.5KM Triathlon, Duathlon, and Challenge Junior on October 25th will have different venue access and preparation schedules.
Athletes should carefully review the Athlete Guide or official race schedule and plan their arrival time according to their registered category.
Q11: When will the transition area open? When should athletes place their bicycles?
A:
For the 113KM Triathlon:
Professional athletes’ transition area access time: October 24, 06:20–07:00
Age Group athletes’ transition area access time: 07:15–08:30
For the 51.5KM Triathlon and Duathlon events on October 25:
Transition area access time: 05:30–06:45
Specific requirements regarding bicycle check-in, bicycle collection procedures, and transition area management shall be subject to on-site instructions and the Athlete Guide.
Q12: Will there be aid stations during the race?
A:
Yes.
Official aid stations will be provided during the cycling segment, running segment, and at the finish area to support athletes throughout the race.
The detailed locations of aid stations, available supplies, and service arrangements will be announced in the Athlete Guide.
Athletes are encouraged to prepare their personal nutrition and hydration strategy in advance according to their individual race habits and needs.
Q13: Are there time limits for the race?
A:
Yes.
Each event category will have designated segment cut-off times and overall race cut-off times.
The detailed cut-off schedule will be published in the Athlete Guide.
Athletes who fail to reach designated checkpoints within the required time limits must stop racing according to instructions from race officials and event staff.
Q14: Are both road bikes and triathlon bikes allowed?
A:
Bicycles used in the race must comply with the event competition rules and pass the official equipment inspection.
During the cycling segment, all athletes must wear an approved safety helmet at all times and comply with all relevant race safety regulations.
For detailed bicycle requirements, please refer to the Athlete Guide.
Q15: Does the event provide bicycle rental services?
A:
Yes.
This year’s event has partnered with GIANT Bicycles to provide official bicycle rental services, including:
Bicycle rental
On-site bike pick-up and return service
Basic bike adjustment
Race technical support
The rental reservation deadline is October 17.
Details regarding available models, frame sizes, pricing, and reservation procedures will be available through the official bicycle rental announcement QR code.
Bicycle availability is limited. Athletes who require rental services are encouraged to make reservations in advance.
Contact Email: 15021158546@139.com
Q16: What is the official partner hotel? What exclusive benefits are available for athletes?
A:
The official partner hotel for this event is Shanghai Lingang Grand Mercure Hotel.
The exclusive athlete rate is:
RMB 650 per room per night (including double breakfast).
Athletes staying at the official hotel will enjoy race-specific benefits, including:
Early breakfast service before race day
Late check-out until 14:00
Complimentary luggage storage
Shuttle service between the hotel and race venue
Bicycle transportation service
Contact: service@challenge-shanghai.com
For booking procedures and remaining room availability, please refer to the official hotel reservation channels.
Q17: How can athletes transport bicycles between the airport/train station and the hotel?
A:
The official hotel provides paid transportation services that can accommodate bicycles.
Reference prices:
Hongqiao area: approximately RMB 400
Shanghai Pudong International Airport: approximately RMB 280
Shanghai Railway Station: approximately RMB 350
Athletes requiring this service are advised to make reservations in advance and provide details regarding:
Number of passengers
Number of bicycles
Reservation contact:
Mr. Zhang
Tel: 13918868452
Please make an advance reservation and provide accurate passenger and bicycle information.
Q18: Do athletes need to purchase tickets to enter Shanghai Haiwan National Forest Park?
A:
During the event period, participating athletes and one accompanying guest may enter Shanghai Haiwan National Forest Park free of charge by presenting their official race wristbands.
No additional entrance ticket is required.
Additional accompanying guests beyond the free allowance may enter at a 50% discounted ticket price according to the park’s regulations.
Athletes may collect relative wristbands during race registration. Please refer to on-site instructions for the specific collection procedure.
Q19: Where should athletes park if they drive to the race venue? Are parking fees required?
A:
Athletes driving to the venue may park in the designated parking areas at:
Gate 1 of Shanghai Haiwan National Forest Park
Gate 2 of Shanghai Haiwan National Forest Park
On October 23 (Friday), the Gate 1 parking area will be open throughout the day.
During the race days of October 24 and 25, participating athletes may enjoy free parking by presenting their race bib numbers.
For other dates, the parking fee is:
RMB 10 per entry, with no time limit.
Please note:
Due to road closures caused by the cycling course on October 24, the Gate 1 parking area will be temporarily closed during designated periods. The exact closure schedule will be announced through official transportation notices.
During the closure period, athletes who need to collect race packs or complete other race-related procedures should:
Park at Gate 2 parking area, or
Ride bicycles to the race registration area
Q20: Will shuttle services be available during the event? How can athletes use them?
A:
During the event period, the organizing committee will provide shuttle services between Gate 1 of Shanghai Haiwan National Forest Park and the official hotel to facilitate transportation for athletes and accompanying guests.
The shuttle bus pick-up locations will be:
Shanghai Lingang Grand Mercure Hotel
Gate 1 of Shanghai Haiwan National Forest Park
Athletes and accompanying guests may use the official shuttle bus free of charge by presenting their corresponding wristbands.
Each athlete may bring up to 2 accompanying guests free of charge.
Additional guests exceeding the free allowance may enjoy a 50% discounted fare according to the shuttle service regulations.
In addition, on October 24 and 25, park shuttle vehicles will operate between:
Parking Area No. 2
Triathlete Village Entrance
This service is provided by the Shanghai Haiwan National Forest Park operator to facilitate transportation between parking areas and the race venue.
Fee:
RMB 10 per person per one-way trip
Please follow on-site instructions for detailed boarding arrangements.
Further information regarding shuttle routes, operating schedules, and usage regulations will be announced in the official transportation guide.
Q21: Can athletes ride bicycles to the race venue? Is there a bicycle parking area near the venue?
A:
Athletes who have suitable conditions are encouraged to travel to the race venue by bicycle.
Cycling athletes should enter through Gate 1. Bicycle access is available between the official hotel and Gate 1 of Shanghai Bay National Forest Park, allowing athletes to ride directly to the race venue.
A designated bicycle parking area will be available at the venue for athletes to store their bicycles before the race.
Vehicles arriving by car should enter through Gate 2.
A short-distance shuttle service will be available inside the park between the Gate 2 entrance and relevant areas.
Distance:
Approximately 3 km
Fare:
RMB 10 per person per one-way trip
Q22: How can athletes collect their bicycles and personal belongings after the race?
A:
After completing the race, athletes may enter the transition area according to on-site instructions to collect their bicycles and personal belongings.
The specific opening time, collection procedures, and related requirements will be subject to the arrangements announced at the race venue.
Q23: How can athletes check their race results?
A:
Race results will be published through official channels.
Athletes may follow the official WeChat account:
“Challenge Shanghai 上海”
to access race result information and receive further event updates.
Q24: How can athletes receive the latest race information? How can they contact the organizing committee if they have questions?
A:
Please continue to follow the official WeChat account:
“Challenge Shanghai 上海”
for the latest race information, important updates, and event announcements.
The event also provides an official athlete community. Participants are encouraged to join the community to receive the latest notifications and ask race-related questions.
Official athlete community customer service WeChat:
BigK-DS2
Service hours:
Monday–Friday, 09:00–18:00
Official race consultation hotline:
139 1707 5034
156 9217 4926
186 3238 3220
Service hours:
Daily, 09:00–21:00
As the race approaches, we encourage all athletes to arrange their training and travel plans carefully, stay updated with the latest official announcements, and make thorough preparations for the event.
October 24–25, 2026
Shanghai Haiwan National Forest Park
See you in Shanghai this October.